My Account FAQs
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My Account FAQs

Why should I create an account?

A chinathebox account makes shopping with us much easier. Allows you to:

  • Check the status of your current order and keep track of previous orders.
  • Contact Customer Service with questions, order update, and general assistance.
  • Store your shipping and payment information to ease checking out process.
  • Ask questions and/or write reviews about a product. By adding a product reviews, you can enter to contests to win prizes.
  • Add an item to “My Favorites” so that you can purchase in the future.

I forgot my password

If you’ve forgotten your password, click on “Forgot your password”. We’ll ask you to enter your email account and then immediately send you a new password. After logging in using the new password, please go to “My Orders” and enter 

How do I use My Favorites?

My Favorites allows you to easily save products that you like, so that you can easily find them when you come back to shop in the future. Click the “Favorite" button on a product page to “favorite” an item and then click on the heart at the top of the page to view your Favorited items.
 
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